American Pride Bank

Macon , GA

Personal Banker & Utility Support

American Pride Bank
Macon, GA Full-time
Posted on September 13, 2018

Personal Banker & Utility Support


  • Employee is responsible for opening new accounts, maintaining existing accounts, and promoting and informing customers of the Bank's products and services.
  • Employee is also responsible for providing efficient high quality customer service that furthers customer relations on the bank platform and on the teller line.

Essential Functions:

  • Opens and processes new personal and business accounts, including DDA, savings and certificates of deposit, safe deposit boxes, debit cards, and other bank products.
  • Assists in the delivery of quality customer service through personal contact with customers and prospects, while adhering to company quality standards.
  • Answer phone and assists caller and/or transfer callers to appropriate personnel.
  • Quotes products and rates.
  • Meets and greets customers.
  • Assist on the teller line.
  • Ensure compliance with State and Federal rules, regulations, and laws.
  • Works to meet existing branch performance standards in areas such as operating loss control, bank secrecy, and compliance with established policies and procedures.
  • Demonstrates strong communication skills (written and verbal).
  • Effectively respond to customers' needs.
  • Required to travel between Macon and Warner Robins branches.


Education, Experience, and Skills

High school diploma or equivalent required Requires 2 years banking experience, preferably as a Personal Banker.