Universal Banker
BankSouth is seeking an experienced Universal Banker for their Greensboro Branch in Greensboro, Georgia. Our selected candidate will have three (3) years of account opening and customer service experience; teller experience is a plus. Our candidate will have the ability to provide a quality-driven customer service experience and will possess an engaging, outgoing and positive personality that will provide a warm and consistently friendly customer experience.
Duties will include, but are not limited to: assist customers in preparing new account applications as needed, accurately and timely input data into the core processing system; assist customers with enrollment process for electronic services including online banking, e-statements, and mobile deposit; provide all proper disclosures and new account documentation to customer; resolution support of errors, disputes, fraud and all general banking inquiries; ask relationship-building questions prior to recommending new products; recommend appropriate products at the point of sale and for future follow up; operate a teller drawer and perform teller functions as schedules dictate; other duties as required.
Key Result Areas:
- Successful sales of new deposit products
- Achieve effective maximization of alternative delivery channels like mobile check deposit, mobile banking, online banking and e-Statements
- Satisfactory service and maintenance of new and existing customer relationships
- Satisfactory compliance with all internal and external operating procedures, laws and regulations
Compliance:
- Ensure compliance with all applicable state and federal banking laws and regulations
- Maintain confidentiality of all customer files and proprietary (physical, electronic and intellectual) Bank property
- Satisfactorily complete all required Bank Secrecy Act/Anti-Money Laundering/OFAC compliance training and complies with all regulations that apply within the scope of the position
Qualifications
- Equipment/products used, but not limited to: personal computer, lap top computer, typewriter, copier, telephone, facsimile, voicemail, printer and MS Word, Excel, Outlook.
- Familiarity with banking software, banking operations and other technology is key. A high school degree or GED is required, college degree preferred.
BankSouth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.