Medical AssistantEmpower Women's Health Center
Recording a patient's medical history:
Before the lead doctor or nurse arrives, medical assistants must:
- Room patient
- Triage patient
- Document the patient's current symptoms and vital
- Medical history and reason for seeking care
- Other relevant concerns that will help the primary physician deliver an accurate diagnosis and proceed with a comprehensive treatment plan.
Administering medications: In some cases, medical assistants will be asked to Schedule appointments:
(including but not limited to office visits, hospital inductions, C-sections and surgeries).
- Process telephone messages
- Maintain patient confidentiality
- Record patient charges and lab charges for billing
- Assist the provider with patient education pertaining to their ongoing health care
- Results of labs and x-ray reports
- Laboratory preparation
- Knowledge of medications and injection procedures
Performing medical procedures:
The tests and exams medical assistants are asked to perform will include (but not necessarily be limited to) the following tasks:
- Perform blood test as directed (blood sugar, glucose, etc.)
- Performing tests on collected specimens and recording results in the patient's medical chart
- Provide assistance in colposcopy, endometrial biopsy, injection of IUD and nexplanon
- Perform Depo Provera injections and Rhogam injections
- Provide assistance in nexplanon removal and any vaginal mass removal
- Provide assistance on removing stitches and sutures
- Replacing wound dressings (such as bandages or casts)
- Perform CPR if the need arises
- Being clear, concise, and having good listening skills are integral to the medical assistant profession.
- Whether they are informing a patient about his current condition, updating a physician about someone's diagnostic status, or submitting forms to an insurance company, MAs spend much of their shift communicating with other people in one way or another.
- Must be "uniquely qualified to 'speak the patient's language' and serve as the communication liaison between the busy physician and patients who are often afraid to ask questions."
- Drawing blood and obtaining samples for testing, as well as analyzing specimens
- Knowledge of CPT & ICD-10 coding procedures
- Assist in performing or replacing sutures and redressing wounds
- Performing "sterilization" techniques
- The administration of oral, parenteral, topical, and rectal medications
- Safe disposal of used syringes, bodily fluids/samples, and other biomedical materials
- Must be able to recognize and respond appropriately to urgent/emergent situations per protocols
- Maintain work area, exam rooms, supplies, medications and immunizations.
- Perform basic triage per specific office protocol procedures.
- Maintain professional appearance and personal conduct at all times.
- Adhere to employer work practices.
- Establish and maintain effective working relationships with physicians, staff and management.
- Effectively cope with typical job stress.
- Document work processes as required.
- Perform other duties as assigned.
- strong organization and interpersonal skills
- Must be able to act calmly and effectively in a busy or stressful situation.
- Ability to communicate effectively in the English language in person, by phone and in writing.
- Adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance
- Ability to multi-task efficiently and effectively