Case Manager - Project HOME
St Catherine's Center for Children offers a comprehensive range of programs designed to offer hope, foster growth, and improve the lives of the children and families we serve.
Case Manager - Project HOME
DESCRIPTION
The Case Manager is responsible for providing Outreach & Engagement in communities to locate and connect and/or reconnect members to primary care physicians. Once engaged the case manager will refer to Health Homes for care coordination when appropriate and assist as needed to ensure the family/individual successfully engages in primary care.
Duties/ Responsibilities:
- Conduct Outreach & Engagement through engaging communities identified by BHNNY to connect or reconnect to primary care
- Assist families or Individuals in;
- Enrolling in Health Insurance
- Connecting to a Primary Care Physician. Attending the appointment with family or individual until a Care Coordinator is identified
- Ensure family or individual has prescriptions for medication and it is filled
- Other activities include addressing the Social Determinants of Health which include;
- Health & Healthcare
- Economic Stability
- Social & Community Context
- Neighborhood & Environment
- Education
- Act as the primary advocate for families and individuals when appropriate
- Act as the primary liaison for the family when communicating with public assistance and other resource providers.
- Provide transportation to medical appointments when necessary,
- Document interactions with families using critical incident reports, assessment forms progress note section of case file, log and service plans
- Complete outcome measures for Quality Improvement
- Perform and maintain record keeping statistics as required
- Intervene in crisis situations and assist with conflict resolution as needed by providing mediation and facilitating communication, especially between Care Coordinators and client.
POSITION REQUIREMENTS
- Associates Degree desired, but at least one year of community Outreach & Engagement may be considered in lieu of degree
- CASAC preferred.
- Relevant experience is strongly preferred
- Clean and valid NYS driver’s license
- Must have own vehicle
WEEKENDS REQUIRED
REQ NUMBER HOM-18-00006
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.