Network Operations Center Engineer

University of Maine System   Orono, ME   Full-time     Engineering
Posted on November 2, 2022
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Network Operations Center Engineer

Full-time, Regular, Exempt Position


The University of Maine System is accepting applications for a Network Operations Center Engineer (NOC Engineer). In coordination with the Network Operations Center Coordinator, the NOC Engineer support the daily activities of the Network Operations Center staff, including training, coaching, organizing, planning and staffing. This position also researches, and conducts assigned projects involving design, installation, maintenance, configuration, and troubleshooting of data networks and related hardware and software, chiefly for K-12 schools and libraries. A person in this position coordinates with all groups within ITS; University System: all administrative and academic offices of the University relative to all Networkmaine and ITS services; non-University: Maine Department of Education, K-12, community/public libraries (MSLN), numerous research institutions and other non-profits. This position sits at the University of Maine in Orono campus.


Based on the qualifications and experience of the successful applicant, the annual salary range is high $50's to low $60's plus a 10% employer contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.


Networkmaine offers a close-knit work environment, with a friendly and highly skilled team that always has each other's backs. Supporting a state-wide network means you are always getting to face fresh challenges, and each win helps Maine peopled everywhere continue to work, teach, and learn. If you like the sound of that, come join our team!


Review of applications begins immediately.  The position will remain open until a qualified candidate is hired.


Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.  


University of Maine:

The University of Maine, founded in Orono in 1865, is the state's land grant and sea grant university. As the state’s only public research university, UMaine has a statewide mission of teaching, research and economic development, and community service. UMaine is among the most comprehensive higher education institutions in the Northeast, with nearly 100 majors and academic programs. It attracts students from Maine and 49 other states, and more than 60 countries. It currently enrolls more than 11,400 undergraduate and graduate students who can directly participate in research, working with world-class scholars. UMaine offers more than 100 degree programs through which students can earn graduate certificates, master's, doctoral or professional science master's degrees. The university promotes environmental stewardship, with substantial efforts campus wide aimed at conserving energy, recycling and adhering to green building standards in new construction.


For information about the University of Maine System's COVID-19 response and guidelines for employees, please visit:



  • A Bachelor’s degree in a technology related field or equivalent training and experience
  • 2 years progressive experience in a technology related or customer service-related field
  • Knowledge of and experience with the operation of wide area networks and associated transports/protocols, such as DWDM, Carrier Ethernet, TCP/IP, DHCP, DNS.
  • Knowledge of and experience with firewalls and their configuration, including NAT/PAT
  • Familiarity with industry standard network security practices
  • Strong analytical and problem-solving abilities
  • A good working knowledge of operating systems, data network protocols and standards, and internet related applications/utilities
  • Ability to work independently
  • Excellent interpersonal skills
  • A professional and courteous phone presence
  • Excellent verbal and written communication skills
  • Solid organizational and time management skills
  • Ability to work independently



  • Experience working in a team-oriented, collaborative environment
  • Ability to program in a high-level language
  • Previous experience working in a carrier/service provider NOC


To apply for this position, click here


The successful applicant is subject to appropriate background screening.


The University of Maine System is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, Room 101 Boudreau Hall, Orono, ME  04469, 207-581-1226. TTY 711 (Maine Relay System).